Tender Heart

Essential Non-Regulated Support Services

Ensuring You Have the Support You Need, When You Need It

Comprehensive Support for Everyday Living

At Tender Heart, we recognise the importance of maintaining independence, comfort, and dignity in daily life. Our Essential Non-Regulated Support Services offer personalised assistance designed to meet your unique needs, ensuring you receive the right level of support while maintaining control over your routine. Whether you need help with household tasks, companionship, mobility, or errands, our compassionate team is here to make life easier.

We provide flexible and tailored support, helping individuals stay active, connected, and comfortable in their own homes. From meal preparation and housekeeping to social engagement and transport assistance, we ensure you receive the care and attention needed to enhance your well-being and quality of life. With Tender Heart, you are never alone—we are here to support you every step of the way.

Our Commitment to Your Comfort & Independence

Personalized Care Plans

We collaborate closely with you to develop customized support strategies that reflect your preferences, routines, and goals, ensuring the assistance you receive is both appropriate and respectful.

Comprehensive Assistance

Our services encompass a wide range of support, including help with daily activities, personal care, medication reminders, meal preparation, housekeeping, and community engagement, all aimed at promoting your independence and well-being.​

Empowerment and Independence

We focus on empowering you to make choices about your life, fostering skills that enhance self-sufficiency and confidence, so you can continue to enjoy a fulfilling lifestyle.​

Book an Appointment Today!

Your Comfort, Our Priority

We’re here to make living effortless for you or your loved ones. Schedule a consultation with our caring team and take the first step towards personalised support.

Why Choose Us

Why Tender Heart for Your Support Needs

At Tender Heart, we provide flexible and compassionate support to help with daily tasks, household chores, companionship, and more. Our non-regulated services are designed to enhance comfort and independence, ensuring you receive the right level of assistance without disrupting your routine. Whether you need help with meal preparation, transport, or social engagement, we are here to make everyday life easier and more enjoyable.
Experienced and Compassionate Team

Our caregivers are highly trained and dedicated professionals, offering empathetic and respectful support. We focus on enhancing your well-being and independence, ensuring you feel valued and cared for at all times.

Flexible and Responsive Services

We understand that everyone’s needs are different, which is why we provide tailored support that adapts to your lifestyle. Whether you need occasional help or ongoing assistance, we are here to offer reliable and flexible care.

Commitment to Dignity and Respect

At Tender Heart, we prioritise your choices and independence. Our goal is to empower, not replace your autonomy, ensuring you receive support in a way that respects your dignity and personal preferences.

How We Work

Our Services Include

At Tender Heart, we offer a range of non-regulated support services designed to make daily life easier and more comfortable. From household assistance and companionship to transport and meal preparation, our services are tailored to your individual needs. We are here to provide flexible, reliable, and compassionate support, ensuring you can maintain independence and well-being in your everyday life.

Helping with tasks such as personal care, mobility support, meal preparation, and medication reminders to maintain a comfortable living environment.

Providing companionship and facilitating participation in social and recreational activities to promote social connections and mental well-being.

Assisting with cleaning, laundry, and maintaining a tidy home to ensure a safe and pleasant living space.

Offering support with transportation to appointments, shopping, and other errands to help you stay connected with your community.

Common Questions

Frequently Asked Questions

Non-regulated support services are assistance services that do not require regulation by healthcare authorities. They include help with daily living activities, companionship, and support with household tasks, all aimed at promoting independence and well-being.

Anyone seeking support to maintain or enhance their independent living can benefit, including older adults, individuals with disabilities, or those recovering from illness or surgery.

We collaborate with you to assess your needs, preferences, and goals, creating a personalized care plan that ensures appropriate support.

Yes, our caregivers undergo thorough training to provide compassionate and effective support, ensuring your safety and well-being.

Absolutely, we regularly review and adapt care plans to accommodate your changing needs and preferences.

We maintain high standards through continuous training, regular evaluations, and feedback from those we support to ensure satisfaction and quality care.

We offer flexible service durations, from short-term support to ongoing assistance, based on your individual needs.

Contact us to schedule a consultation, and we will develop a personalized plan to support your independent living goals.

Yes, our support services are available seven days a week to accommodate various schedules.

We consider factors such as personality, preferences, and specific needs to ensure a compatible and supportive caregiver relationship.

Testimonial

Client Feedback & Reviews

“Tender Heart has been an absolute blessing for our family. The caregivers are not only professional but also warm and understanding. My mother receives the best support while still enjoying her independence. Highly recommended!”

Aisha Patel

“After struggling to find the right care for my father, we finally found Tender Heart. Their team goes above and beyond to ensure he’s comfortable, safe, and happy. It gives us peace of mind knowing he’s in such capable hands.”

James Osei

“I was initially hesitant about domiciliary care, but the Tender Heart team made the transition so smooth. They respect my routine, listen to my needs, and have become a trusted part of my life. I can’t thank them enough.”                                                        

Fatima Khan

“The carers are incredibly kind, attentive, and professional. My grandmother now looks forward to their visits, and we can see how much happier and more confident she feels at home. A truly outstanding service!”                                  

David Chen